The development of quality relationships is
as important to success as the development of technical skills. The U.S. Chamber of Commerce reports that 85 - 90% of all training dollars are spent on technical skills. Yet, front-line
managers report that 87 - 95% of the problems they face at
work are not technical, but people problems. Join
the thousands who have learned how to work in collaboration with everyone on their team. At this high impact, interactive
seminar you'll gain insights and solutions for creating productive relationships - even with people you find difficult
to work with.
In life and
work there is one constant; when there is more than one person involved; there is probably some element of conflict. This
session’s aims are to: Understand the nature of conflict. Review patterns of tension-reaction behavior. Learn and practice
conflict resolution techniques.
Working Through & Leading Change
ability to work through and lead change effectively is a survival skill for navigating the dynamic business and social
environment of 2009 and beyond. This module provides a model for understanding the human aspect of change,
and steps a manager can take to ease the transition process and maintain productivity in the midst of change.
Practicing Personal Accountability
Based on the bestselling books; the ‘QBQ, “Question
Behind the Question’ and the ‘Oz Principle’. Participants will learn to model personal accountability while
managing day-to-day responsibilities. Participants will also learn how to develop accountability in others.
Effective Time/Life Management
The Time Mangement program that transforms professional and personal needs into productive actions. Some of the
principles covered are:
- Understand the events
that occupy your time
- Relate the 3 principles of time management to your daily
life to gain work/life balance
how to set personal and professional goals
- Gain the benefits of
the Power of Planning and Prioritizing
the value of your time through the "Time Investment Quadrants"
the four components of every effective time management system.
Strengthening Relationships and Coaching
We all act
as coaches to others; to an employee, a peer, a family member or friend. This session begins by examining 'the Pygmalion Effect',
and the power our expectations have on others' performance. Participants will gain an understanding of how to establish clear
expectations, how to coach for improvement and development, and how to provide feedback that will influence behavior.
Effective Presentation Skills
all public speakers, whether we are presenting our ideas or thoughts to an associate, coaching a client, or facilitating a
classroom session. The principles, techniques, and skills introduced in the PowerSpeak® process apply
to formal presentations, as well as one-on-one communication situations where we daily exert personal influence. PowerSpeak® is designed to develop skills in preparing and delivering
effective presentations. Primary elements of the PowerSpeak® process are:
No two business are alike. However, many companies share similar challenges
in terms of maximizing perfomance and profitability. Our expertise in a broad range of performance management principles enables
us to design learning sessions that are directly aimed at a client's key objectives. How does this happen? We conduct an initial
consultation with designated personnel from your organization. Once we have a clear understanding of your challenges and objectives,
we recommend development topics that would address your needs. We then design a program around your core management principles,
inserting exercises and discussions targeted to your business objectives. Some examples of sessions we have developed are:
- Effective Customer
- Team Problem Solving
Difficult News (Communicating with Candor)